• Permanent
  Full-Time opportunity available (9-day fortnight)
• Diploma of
  General Insurance FNS51115 or similar relevant
  qualification/equivalent.
• LGO 7
  ($103,497- $109,840 per annum +
  superannuation) based on skills, qualifications and
  experience

Why Choose
Us

Townsville City
Council is the largest local government authority in Northern
Australia. We are committed to creating value by growing Townsville
through driving economic diversity and generating an enriching
lifestyle.

Our organisation
provides and maintains close to $9 billion worth of community
assets including water and wastewater network and treatment plants,
bridges, drainage, roads, waste management, community facilities,
sporting venues and more.

We contribute to an
active lifestyle for our residents and visitors through events,
providing recreational facilities, protecting the natural
environment and heritage, while creating a mentally and physically
healthy city.

We are driving
economic diversity and cultivating an enriching lifestyle, growing
a city for this and future generations by building a vibrant,
sustainable and innovative city.

Council’s
vision is for Townsville to be a connected, lifestyle driven and
innovation focused city while continuing to deliver service
excellence and to be led by our community to create an exciting
today and future.

Our
Vision: A globally connected community driven by lifestyle
and nature.

Our
Purpose: Grow Townsville

Our
Values: Safety, Excellence, Respect, Value,
Enjoyment

About the
Role

The
Senior Insurance Officer will lead the provision of Townsville City
Council’s insurance portfolio. through:

• The effective
  management of insurance claims.
• Working
  collaboratively with insurers and Council management to attract
  and retain value for money insurance policies.
• The provision
  of high-level, strategic and informed advice and services to a
  range of stakeholders including underwriters, claims experts
  and senior management.

About
You

What
you’ll do:

• Manage the
  ‘end to end’ process for all under excess common
  law claims including investigating, assessing and determining
  the council’s liability in accordance with legislative
  and organisational requirements.
• Provide
  technical expert advice and guidance to senior management and
  Councilors on a broad range of insurance related matters and
  legislative requirements to drive reduced risk outcomes for
  Council.
• Provide
  professional leadership to staff who are required to provide
  witness statements in Legal proceedings.  Be the central
  point of contact between Council and Legal representatives
  appointed by Council’s Insurer for court proceedings
  relating to insurance matters.
• Maintain
  rosters, leave, training and development plans for all
  Insurance team members supervised and ensure the Insurance team
  members supervised, maintain skills, knowledge and experience
  to perform the duties as required for current and future
  business needs.

How to
Apply

Your
application can be submitted through the 'Apply' button. Please
include a cover letter (maximum 2 pages), outlining how your
skills, qualifications and experience would allow you to achieve
success in this role. We also will require your resume and attached
copies of any licences and qualifications as per the key
requirements of the role.

If
you wish to discuss this position further, please contact Kateryna
at ************@townsville.qld.gov.au 

For further
information review the Position
Description. 

Closing
Date:  11.45pm, Tuesday 3rd February 2026.

What We
Offer

• 17.5% annual
  leave loading 
• Up to 5 weeks
  annual leave
• Up to 3 weeks
  Personal/Carers Leave
• 14 weeks paid
  Parental Leave
• Domestic and
  Family Violence Leave
• Natural
  Disaster Leave
• Up to *13.5%
  Superannuation employer contribution for contributing
  members
• Salary
  Sacrifice opportunities
• Learning and
  Development opportunities
• Fitness
  Passport program offering discounted membership to selected
  gym, pool, and yoga facilities
• Employee
  Loyalty Program offering discounts at selected local
  businesses
• Employee
  Assistance Program

* The Council
contribution to employees' superannuation for contributing
employees shall be 13.5% of the employees' ordinary time earnings
subject to the employee contributing a minimum of 6% of their
ordinary time earnings.

We are
committed to creating a safe and inclusive workplace where diverse
styles, backgrounds, experiences, and perspectives are valued,
encouraged, and respected. People from diverse backgrounds
(including but not limited to, Aboriginal and Torres Strait
Islander, people with diverse gender identities and sexualities,
people from different cultural and linguistic backgrounds, people
with disability, and veterans) are encouraged to
apply!

All successful candidates are
required to undergo drug and alcohol testing as part of the
recruitment process. Please be aware Townsville City Council has a
‘zero tolerance’ policy to drugs and alcohol in the
workplace.

If you need any
adjustments to be made to the recruitment process or if you would
like to discuss any accessibility requirements, please
contact **************@townsville.qld.gov.au
or phone 07 4727 9*** for a confidential
discussion.

Attachments:
- N04691_Senior Insurance Officer_Approved_23122025_PD.pdf