About us

Le Bon Care is a leading provider of disability support services in the Brisbane, Logan, Redland and Gold Coast regions. Our mission is to empower individuals with disabilities to live fulfilling and independent lives. With a focus on person-centred care, we strive to create inclusive communities and make a positive difference in the lives of our clients.

We are seeking a compassionate and dedicated Rostering and Admin Officer to join our team at Le Bon Care in Gold Coast.

Key Responsibilities

Rostering

• Schedule Management: Maintain rolling 2-week rosters, matching staff to clients based on skills and compatibility.

• Compliance & Efficiency: Optimize rosters for SCHADS Award compliance, minimizing broken shifts and penalty rates.

• Workforce Planning: Identify staffing gaps and collaborate with the Care Team on recruitment and onboarding needs.

• Payroll Support: Validate shift notes and approve timesheets to ensure accurate and timely payroll processing.

• Communication: Promptly notify staff and clients of any schedule changes.

• Reporting: Generate and analyze workforce utilization and performance reports.

Administration

• Onboarding: Coordinate the end-to-end onboarding and offboarding process for staff and clients.

• Record Keeping: Maintain accurate digital documentation using Microsoft Teams and OneDrive.

• Process Improvement: Proactively identify and implement improvements to administrative and operational procedures.

Key Selection Criteria

Essential

• Experienced in rostering, scheduling, or workforce coordination within the health, disability, aged care, or community services sectors.

• Strong understanding SCHADS.

• High attention to detail.

• Proficient in using rostering platforms (preferably Flowlogic), Microsoft Teams, OneDrive, and MS Office Suite.

• Excellent interpersonal and communication skills.

• Strong organisational skills with the ability to prioritise task.

• Proactive problem-solver and implement practical solutions.

Desirable

• Familiarity with the NDIS, person-centred support approaches

• Qualifications in business administration, human resources, community services, or a related field.