Desired Skills and Experience:

• Previous sales/retail and/or banking experience is essential.

• Must be able to lift up to 16kg of mail on a repetitive basis.

• Be able to stand for the full duration of your shift.

• Work hours are spread Monday - Saturday.

• Must be available every Saturday morning.

• Be flexible for additional hours, changing shift times.

• Be customer focused and be able to work collaboratively with your team to deliver solutions.

• Be fast and efficient.

The Job:

• Perform customer sales and service transactions

• Maintain a cash advance accurately which includes handling and processing cash, cheques, credit cards and EFTPOS

• Promote and process a broad range of financial agency transactions through Australia Post's technology systems

• Conduct and process a range of identity services transactions to establish applicant's identity with a high level of accuracy and compliance according to requirements

• Promote product and services through up selling and cross-selling, merchandising and other promotional activities

• Accept mail items for lodgement, with accurate assessment of applicable charges

• Build collaborative relationships with customers, seek to understand the needs of customers

• Prepare outward mail for despatch through correct presentation, review of charging related documents, and cancellation of stamps

• Assist and/or perform administrative duties such as stocktaking and record maintenance

• Appropriate knowledge and awareness of Occupational Health and Safety relevant to the position.

About the opportunity:

Postal Services Officers are members of the teams that work in Post Offices, offering the full range of Australia Post products and services.  We solve problems, find solutions, help out and pitch in.  We try to find ways to delight our customers and we love that our customers like that too!

For us, an engaging, enjoyable workplace is the foundation for great work. Which is why your attitude and your passion is just as important to us as your experience.

Work type: Casual

Hours:  Average 21-36 hours per fortnight.