Support Services Assistant

University Of Technology Sydney

Date posted: January 18, 2026

Closes: Feb 17, 2026


Job Summary

Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by the Times Higher Education as Australia’s top young university, and located centrally in one of the world’s most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow. About the Team Lifetime Learner Experience (LLE) was conceived in 2021 to coordinate and optimise the future learner experience. It consists of three core functions where cross-functional resources will ensure emerging priorities and peak periods of activity are met. Future Learner Recruitment and Admissions is responsible for future learner recruitment and admissions through planning and leading sales activity, by creating competitive offerings that package courses, scholarships and credit and providing efficient assessment and processing of applications for prospective learners. This team is organised around segments/cohorts and focused on nurturing relationships with new, current, and returning learners as well as agents and pathway partners, both in Australia and overseas. About the Role The Support Services Assistant, International Recruitment is accountable for the provision of efficient administrative support and advice in the processing of international student applications (onshore and offshore). If successful in applying for this role, you will be responsible for: • Supporting international student applications by processing offers correspondence, visa documents and fees accurately and efficiently.• Maintaining and updating student records across admissions systems, including data entry, uploads and record management.• Preparing and managing visa-related documentation and reporting to ensure compliance with PRISMS requirements.• Responding to enquiries from prospective and current international students about admissions, enrolment, fees and progression.• Liaising with academic and professional staff to support admission decisions and general recruitment activities.• Assisting with health cover processing, enrolment tasks and front counter or phone enquiries as required. With examples, please outline within your Cover Letter, how you meet the following key selection criteria: 1. Ability to set goals, prioritise, work within tight time constraints and meet conflicting deadlines2. Demonstrated oral and written communication skills3. Strong proficiency in keyboard and data entry skills4. Commitment to customer service Remuneration & Benefits Base Salary Range: $77,194 - $82,568 pa (HEW 4) This role attracts 17% superannuation (pension) in addition to the base salary. UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, child care centres, generous parental leave and salary packaging opportunities. This position is full-time, and appointment will be made on a fixed term basis until 31st March 2026. How To Apply For the full list of the selection criteria and role responsibilities please click the apply link and download the Position Description from the UTS website. You are required to address the selection criteria in your submission within your cover letter along with a resume. For information to assist you with compiling statements to answer the selection criteria, please visit Answering Selection Criteria Only those applications submitted via the UTS online recruitment system will be accepted. Current UTS employees should apply through their UTS Employee Self Service function. The preferred browser while applying is Microsoft Edge. Please ensure that the file name for each document submitted includes IRC331424 and your name. Specific enquiries or issues with your application may be directed to the UTS Recruitment Team at recruitment@uts.edu.au Closing Date: Thursday, 22nd January 2026 at 11:59pm (AEST) Applicants must have current and valid work rights in Australia.

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