About Simply.TV

At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape.

Headquartered in Copenhagen, and supported by 350+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we're just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it.

Join us, and let's make content discovery simple, powerful, and inspiring!

Role Description

As a Technical Account Manager - Sales-Oriented, you will own the commercial success of a portfolio of key clients. You'll act as the primary point of contact, helping customers optimize their experience with Simply.TV while driving revenue growth through renewals, upsells, and long-term account expansion.

While the role involves understanding technical solutions, deep technical expertise is not required — product knowledge will be developed through onboarding and training. Your success is measured by customer satisfaction, account growth, and the ability to spot and act on revenue opportunities.

Requirements

You are successful when:

You own client relationships and act as the main commercial and technical point of contactYou understand client goals and provide guidance on optimizing the use of Simply.TV's data solutionsYou identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to executeYou monitor account health, identify potential risks, and act as the customer advocate during escalationsYou coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communicationYou document client interactions, account plans, and track open items to ensure transparencyYou stay current on product updates, new features, and industry trends to anticipate and address client needs

Qualifications

You'll thrive in this role if you:

Have a university degree in a relevant area, e.g. Business or Technology, or a related fieldHave 0-3 years experience in client-facing, commercial, or account management roles (TAM, CSM, Account Manager, Sales Engineer, etc.)Have exceptional written & spoken English skills (additional European languages are a plus)Have a passion for technology, innovation, and customer successPossess strong analytical and problem-solving skills with a proactive, hands-on mindsetAre an excellent communicator with strong interpersonal skills who can translate complex technical concepts into clear and simple languageEnjoy working collaboratively across technical and commercial teamsAre comfortable learning in a fast-paced, dynamic environment where adaptability is keyAre full-time available and eager to build lasting client relationshipsWant to grow a career in Simply.TV

Note: This role is not a hands-on engineering or solutions architect position. Candidates primarily seeking technical-only responsibilities may find this role less suitable.

Practicalities

Reports to: Head of Technical Account ManagementLocation: NSW, AustraliaType of Collaboration: Freelancer setup(Fulltime-40hrs/week)

Benefits

Why join?

Work at the forefront of media tech - Help shape how millions discover TV & streaming content Be a trusted counterpart - Work directly with key clients to drive their technical success and satisfaction Collaborate globally - Join a strong team across continents that thrives on innovation and teamwork Make real impact - Your contribution ensures Simply.TV's data and solutions empower millions of end users daily Grow and learn continuously - Gain exposure to advanced technologies, media systems, and client infrastructures